Core Values Spotlight: Be a Problem Solver

At Red Dog Media, the ability to Be a Problem Solver sets the doers apart from the dreamers. Problem solvers don’t just point out issues—they take initiative, dive deep into the details, and find solutions that drive real results. By organizing, prioritizing, and tackling challenges head-on, problem solvers keep our company moving forward, even when things get tough.

Why Problem Solving is Key to Success

In our fast-paced industry, problems come up often. How we respond to them defines our success. At Red Dog Media, we value people who don’t just spot issues but find efficient, effective ways to fix them. Problem solvers help us keep momentum by breaking down complex challenges, staying on track, and pushing toward better outcomes.

Being a great problem solver requires attention to detail, creative thinking, and the ability to prioritize what truly matters. Whether it’s improving internal processes, finding new ways to hit KPIs, or adapting to changing market conditions, solving problems is what keeps us competitive and successful.

Problem Solvers in Action

What does a problem solver look like at Red Dog Media? Here are a few examples of teammates who have gone above and beyond to solve critical problems:

Andrew earned recognition through our Core Value Chip program for helping solve a tough technical challenge affecting the Marketing Department.

When he heard about the issue, he didn’t wait to be asked for help—he jumped in and offered a creative solution that sparked a greater cross-team discussion and led to an exciting new approach to the problem.

Chaz demonstrated extraordinary perseverance in leading his team through challenging issues related to dropping quality scores. By refining reporting functionality and segmenting the portfolio to target problem areas, Chaz made swift adjustments that were critical to the success of the project initiative—preventing a potential project shutdown.

Yvonne demonstrated remarkable problem-solving skills by synthesizing knowledge gained from cross-department rotations. She used her insights to develop a predictive cancellation model for a sister marketing team. Yvonne’s curiosity and problem-solving mindset led to more efficient campaign planning, directly impacting our success.

Supporting Problem Solvers at Red Dog Media

At Red Dog Media, we provide the resources and support to help problem solvers thrive.

One key resource is our Weekly Level 10 (L10) Meetings, where teams review KPI progress, discuss quarterly priorities, and tackle the week’s most pressing issues. These 90-minute sessions make sure that problem-solving is a top priority across all departments, with team members working together to keep projects on track and push key initiatives forward.

We also create a collaborative environment where sharing ideas and solutions is encouraged across teams. This openness ensures that no problem is too big to tackle together.

Final Thoughts

At Red Dog Media, problem-solving is at the heart of what we do. Whether it’s Andrew sparking new ideas to solve technical challenges, Chaz making quick adjustments to keep projects on track, or Yvonne turning her knowledge into actionable solutions, we don’t just tackle problems—we get creative and drive results. With resources like our Weekly L10 Meetings, we stay connected, prioritize what matters, and constantly find ways to improve.

If these stories inspire you, there’s more to discover about what makes our culture thrive. Check out our next Core Value spotlight on Be a Championship Teammate to learn how we take teamwork and collaboration to the next level. Each post reveals a new side of what makes Red Dog Media a great place to work—come explore!